the old lady at Threadneedle street
What to do when you have accidentally dyed your ten pound note blue? (still in jeans pocket when the jeans got dyed)
You can try to take it to your own bank and see if they'll swap it. They don't HAVE to. If that fails..
You can take it to this place, The Bank of England, yes, the place that issued the note in the first place. Threadneedle Street, London.
This place is not a retail bank. It doesn't have a sign on the door saying it's a bank at all, just a small sign on the steps saying that the Bank of England museum is around the corner, and a tube station that is called Bank nearby. Very few people have bank accounts here. It's only real account holders are other banks and financial institutions, and the UK Government. Like traditional banks, they like to keep odd hours, with the close of business being 3pm Monday to Friday on their banking services counter.Approach the friendly security staff, explain what you need, get directed to a rather posh banking services room, with sofas, go to a counter. They have just two counters, and ask the staff nicely to handle it. They will give you a form, and will send the note off to their mutilated bank note division, which is actually in Leeds, and if all goes well, and they accept that it was a geniune note that wasn't recorded as stolen, they will eventually transfer £10 into your UK bank account.
Voila! I have exchanged an IOU from the Bank of England for another IOU from the Bank of England. You haven't been able to exchange bank notes for Sterling Silver or Gold Sovreigns for over a century.
Co-incidentally, there are two ATMs in the banking hall there. I thought I could do with a nice crisp tenner, and a commemorative receipt, so went to use it. It turns out that the machines are only available to Bank of England customers, with Bank of England cards. They must be the least used cash dispensers in the world. Fine if you happen to be Bob Diamond and want some cash for the weekend for a quick spontaneous yacht purchase. I wonder if it's stocked only with high value notes. Not sure that Her Majesty the Queen would be able to use it, since she apparently does her banking at Coutts & Co, so her card wouldn't work there.







